COVID-19 Coronavirus Message Updated: 8th July
Mail Order Customers:
  *
Our carrier DHL is operating near normally across the world. Allow an extra day for delivery (2 days for Australia, 6 days for New Zealand), just in case. However, regular international postal services can have additional delays, and are not recommended for anything required within 6 weeks.
  * For the UK only, Royal Mail are delivering the vast majority of orders on time according to our data, but is experiencing higher levels of staff absences, so there may some local delays.
  * We will be working normally and have a large warehouse full of parts that will help keep your car on the road. However, we are beginning to see supply delays from factory lockdowns around the world.
Workshop Customers:
  *
Following government guidance, we are open as usual. Taking your vehicle to a garage for repairs is a permitted activity (safety) as long as you observe the social distancing rules. We have strict social distancing processes internally and disinfect daily (not least because we have staff in vulnerable groups). In the circumstances, we have had to close our waiting room. Our mechanics wear gloves at all times and we will disinfect your vehicle with our Zaflora sprays on handing back to you. We would respectfully ask you to show our staff the same courtesy. We also have full amount contactless payment systems.
  * MOTs due for renewal from 30th March to 31st July will be extended for six months. However, you are still legally obliged to keep your vehicle in a safe and roadworthy condition, so if you need to use your car in this period, it is still strongly recommended to get one done.







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Removing The Back Up Key From Inside The Key Fob For A Stelvio Or Giulia

Remember the days when you had to use an actual key to unlock your car door....prehistoric right?! Well the fob battery will run out at some point and when it does you will be grateful of that little piece of metal!

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If you have a ring fob attached with dangly things like your supermarket Club Card, photo of your beloved...pet, keys and fluffy items that have no other use but to basically just dangle then work the ring off of the remote fob.

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Whilst pressing in both sides of the fob slide the black cover backwards.

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Ta-da, the key is revealed!

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Now you can gain entry to your car and access to your mobile phone to call your better half and ask them nicely to pick you up a battery as you are now late for your 'Zumba' class. If you have set the alarm it will GO OFF!

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You can still start the car and turn off the alarm with a dead battery in the key fob. Lift up the central arm rest...

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...and place the key over the profile as shown. Give it a couple of seconds then start the car, the alarm will automatically turn off.

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Once home and in possession of a new battery, if you look at the small turntable that the key sat in it points to a symbol of a closed padlock.

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Simply turn it anti clockwise to the symbol of the open padlock...

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....and the cover pops off showing the battery.

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