COVID-19 Message Updated: 23rd July
Mail Order Customers:
* Our carrier
DHL is operating near normally across the world with its Air Express service. Allow an extra day for delivery (4 days for Australia and New Zealand), just in case.
* For the UK only,
Royal Mail are delivering the vast majority of orders on time according to our data, but is experiencing higher levels of staff absences, so there may some local delays.
* We will be working normally and have a large warehouse full of parts that will help keep your car on the road. However, we are seeing some supply delays from factory lockdowns around the world.
Workshop Customers:
* We have strict social distancing processes internally and disinfect daily (not least because we have staff in vulnerable groups). In the circumstances, we have had to close our waiting room. Our mechanics wear gloves at all times and we will disinfect your vehicle with our Zaflora sprays on handing back to you. We would respectfully ask you to show our staff the same courtesy. We also have full amount contactless payment systems.
* MOTs due for renewal from 30th March to 31st July 2020 were extended for six months. There have been
NO MOT extensions since then. In these times of fluctuating demand, it's advisable to get your MOT done a little earlier than usual.
